Effective Date: October 30, 2026
Welcome to ywah.us, operated by YWAH LLC (“YWAH,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website, purchases, and text messaging services. By using our website or placing an order, you agree to these terms.
1. Website Use
You agree to use this website for lawful purposes and to provide accurate information when placing orders, creating an account, or contacting us.
You may not interfere with the website’s operation, attempt unauthorized access, submit fraudulent orders, or use website content in a way that infringes another person’s rights.
If you create an account, you are responsible for keeping your login information confidential and notifying us of suspected unauthorized use.
2. Products and Descriptions
We make reasonable efforts to accurately describe and photograph our products. Colors, appearance, dimensions, and other characteristics may vary due to screen settings, natural materials, or handmade production.
Please review each product’s description, ingredients where provided, instructions, and warnings before purchasing or using it.
Product availability, descriptions, and prices may change without notice. Changes do not alter orders we have already accepted, except where an error requires us to contact you.
3. Spiritual and Metaphysical Products
Descriptions of spiritual, metaphysical, or traditional uses reflect beliefs, customs, and intended practices. We do not guarantee any particular spiritual, personal, financial, relationship, or other outcome.
Products and website information are not intended to diagnose, treat, cure, or prevent any disease or replace professional medical, legal, financial, or mental health advice.
Use products only as directed. Do not ingest products unless expressly labeled for consumption. Keep products away from children and pets, follow applicable fire-safety instructions, and never leave burning candles, incense, or other burning materials unattended.
Check ingredients for potential sensitivities. Discontinue use if irritation or another adverse reaction occurs.
4. Prices and Payments
Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are shown at checkout.
Payment must be authorized before an order is fulfilled. Available payment methods appear at checkout.
If we discover a material pricing or listing error affecting your order, we will contact you before proceeding or cancel the affected item and refund any amount paid for it.
5. Orders and Cancellations
An order confirmation acknowledges receipt of your order. We may decline or cancel an order because of product unavailability, payment problems, suspected fraud, or a material listing error. If we cancel an order after payment, we will refund the amount paid for the canceled items and any applicable charges.
To request a change or cancellation, contact info@ywah.us promptly. We cannot guarantee changes once processing or shipment has begun.
6. Shipping and Delivery
Available shipping methods, charges, and any stated processing estimates are provided at checkout or in the applicable product or shipping information.
Delivery estimates are estimates unless expressly identified as guaranteed. Carrier delays, weather, and other circumstances may affect delivery.
Please provide a complete and accurate shipping address. If an address correction or reshipment is needed, additional charges may apply where permitted by law and disclosed to you.
If your package is delayed, missing, or arrives damaged, contact info@ywah.us with your order number so we can review the issue and assist.
7. Returns, Refunds, and Order Issues
Any product-specific return or refund conditions disclosed before purchase apply to that purchase, subject to applicable law.
To request a return or refund, or report an incorrect, damaged, or defective item, email info@ywah.us with your order number and a description of the issue. Include photographs when relevant.
Please contact us before mailing a return so we can provide instructions. Nothing in these terms limits rights or remedies available under applicable consumer protection laws.
8. SMS Terms
You can contact YWAH LLC by calling or texting 877-977-9924. By texting YWAH LLC, you agree to receive conversational text messages regarding your inquiry, appointment, order, or account.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Your mobile number will not be shared with third parties for marketing or promotional purposes.
You may receive one final message confirming your opt-out request. After opting out, you will no longer receive messages from that texting program unless you opt in again.
Consent to conversational text messages does not enroll you in promotional text messages. Any promotional texting requires separate consent. Consent to receive promotional texts is not a condition of purchase.
Message delivery depends on wireless carrier and network availability. Carriers are not liable for delayed or undelivered messages.
For assistance, reply HELP or email info@ywah.us.
9. Privacy
Our Privacy Policy explains how we collect, use, and share personal information, including information associated with orders and text messaging.
10. Website Content and Intellectual Property
Content owned by YWAH, including our branding, original text, photographs, and designs, is protected by applicable intellectual property laws.
You may use the website for personal shopping and informational purposes. You may not reproduce, sell, or commercially distribute YWAH-owned content without written permission, except as permitted by law.
Third-party trademarks and content remain the property of their respective owners.
11. Third-Party Links and Services
Our website may provide links to third-party websites or use services such as payment processing and shipping. Those providers may have their own terms and privacy policies.
We do not control third-party websites or their content. Please review their terms before using their services.
12. Website Availability and Limitations
We make reasonable efforts to keep our website accurate and available, but we do not guarantee uninterrupted or error-free access.
To the extent permitted by law, YWAH is not responsible for indirect or consequential losses arising from website use or misuse of our products.
Nothing in these terms excludes liability that cannot legally be excluded or limits any nonwaivable consumer rights.
13. Governing Law
These terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules, except where applicable law requires otherwise.
14. Changes to These Terms
We may update these Terms & Conditions as our website or services change. Updates will be posted on this page with a revised effective date.
The terms in effect when an order is placed apply to that order. We will obtain additional consent for changes to our text messaging program when required.
15. Contact Us
For questions about these terms, orders, or text messaging, contact:
YWAH LLC
Phone/Text: 877-977-9924
Email: info@ywah.us
Website: https://ywah.us