Effective Date: October 30, 2026
YWAH LLC (“YWAH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit ywah.us, purchase our products, contact us, or subscribe to our communications.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: Your name, email address, phone number, and billing or shipping address.
- Order information: Products purchased, transaction details, and shipping or fulfillment information.
- Account information: Information you provide when creating or managing a customer account.
- Communications: Questions, customer service messages, reviews, and other information you choose to provide.
- Communication preferences: Your consent to receive messages and any unsubscribe requests.
- Technical information: Your IP address, browser type, device information, and website activity where collected by our website or service providers.
Please do not send sensitive personal information, such as Social Security numbers or payment card details, through general contact forms, email, or text messages.
How We Use Your Information
We use personal information, as applicable, to:
- Process payments, fulfill orders, and provide order or shipping updates.
- Create and maintain customer accounts.
- Respond to inquiries and provide customer support.
- Send promotional communications consistent with your consent and applicable law.
- Maintain, troubleshoot, and improve our website and services.
- Detect fraud, protect our business and customers, and meet legal obligations.
- Record and honor your communication preferences.
How We Share Information
We may share personal information with service providers that help us operate our website and business. These may include website hosting providers, payment processors, shipping carriers, and email or text messaging providers. Information is shared as needed to provide those services.
Our website uses GoDaddy hosting, WordPress, and WooCommerce. Information submitted through the website may be processed or stored through these services and associated providers, depending on the features used.
We may also disclose information when required by law or when reasonably necessary to investigate fraud, respond to lawful requests, or protect the rights and safety of our business and customers.
Payment Information
Payments are processed through the payment options presented at checkout. Payment providers handle payment information according to their own privacy policies.
YWAH may receive transaction confirmations and information needed to manage orders, refunds, and customer support. Please do not send payment card details by email or text message.
Cookies and Similar Technologies
Our website uses WordPress and WooCommerce. Cookies and similar technologies help the website function, remember items in your shopping cart, maintain shopping sessions, and support checkout.
If you create or sign in to an account, cookies may also help keep you signed in and remember your preferences.
Additional website features, plugins, or third-party services may use cookies or similar technologies. Their use depends on the features enabled on our website.
You can manage or delete cookies through your browser settings. Blocking certain cookies may prevent shopping cart, checkout, or account features from working properly.
Text Messaging Privacy
SMS Privacy: No mobile opt-in data will be shared with third parties for marketing or promotional purposes.
If you opt in to receive text messages from YWAH, we use your mobile number, consent records, and messaging information to provide the communications you agreed to receive, respond to requests, and manage your preferences.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for their own use. We may provide this information to service providers only as needed to deliver and support our messaging program.
Consent to receive promotional text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. You may receive one final message confirming your unsubscribe request. Reply HELP for assistance or contact info@ywah.us.
We may retain consent and opt-out records to honor your preferences and meet applicable requirements.
Email Communications
If you subscribe to promotional emails, you may unsubscribe using the instructions provided in those messages or by contacting us.
Unsubscribing from promotional emails does not prevent us from sending necessary communications about your orders, account, or customer service requests.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain required business records, resolve disputes, prevent fraud, and meet legal obligations.
Retention periods vary depending on the information and its purpose. We may retain limited information to honor unsubscribe requests and other privacy preferences.
Information Security
We use reasonable safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
If you create an account, you are responsible for keeping your password confidential.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of your personal information. Depending on where you live, you may have additional rights under applicable privacy laws.
We may need to verify your identity before completing a request. Certain information may need to be retained to fulfill orders, maintain required records, or meet legal obligations.
To submit a privacy request, email info@ywah.us.
You can also:
- Manage cookies through your browser settings.
- Unsubscribe from promotional emails using the instructions in those messages.
- Opt out of text messages by replying STOP.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to us, contact info@ywah.us so we can investigate and take appropriate action.
Third-Party Links and Services
Our website may contain links to third-party websites or services. Their collection and use of personal information are governed by their own privacy policies. Please review those policies before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy as our business, website, or practices change. Updates will appear on this page with a revised effective date. We will provide additional notice when required by applicable law.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
YWAH LLC
Email: info@ywah.us
Website: https://ywah.us